The Difference Between Medical and Non-Medical Transportation Services: What Sets Our Services Apart

Non-Emergency Services

Welcome to Safer Transport Services, the leading provider of wheelchair transportation services in Orange County. We are dedicated to providing safe, reliable, and comfortable transportation solutions for individuals with mobility challenges. Our mission is to help our clients achieve their transportation goals while promoting independence and dignity.

The healthcare system is complex, and one often-overlooked aspect is transportation. While ambulances and other emergency vehicles are essential for medical emergencies, non-medical transportation services fill an important gap by providing rides for routine medical appointments, dialysis, physical therapy, or even long-distance trips to specialized facilities. However, a common concern is the financial aspect: Are these non-medical transportation services covered by insurance?

This article aims to shed light on the insurance options that may be available to customers who rely on non-medical transportation services.

Health Insurance Policies


One of the most reliable sources for non-medical transportation coverage is Medicaid. In many states, Medicaid covers the cost of non-emergency medical transportation (NEMT) services for eligible beneficiaries who need to travel to and from healthcare providers. However, the rules can vary by state, so it’s crucial to check your state’s Medicaid program for specific details.


Unlike Medicaid, Medicare’s coverage for non-medical transport is generally more limited and only applies for ambulance services. Unfortunately, Medicare does not cover the cost of non-emergency transportation.

Private Health Insurance

Private health insurance coverage varies widely, and non-medical transportation is often not covered as a standard benefit. However, some plans may offer transportation benefits, especially those aimed at senior citizens or those with chronic conditions. Always check the terms of your policy or consult your insurance representative to confirm.

Auto and Travel Insurance

Auto insurance policies sometimes offer coverage for transportation if you are involved in an accident and require medical care. Some travel insurance packages may cover medical and non-medical transportation if you fall ill or are injured while traveling. However, these are typically not substitutes for regular non-medical transportation to and from healthcare appointments.

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We cover Orange County and surroundings areas, our services is considered to be more professional and our vans equipped to handle our patients/partners request

Supplemental Plans

Supplemental insurance plans may offer coverage specifically for transportation. These are extra policies you can purchase to cover gaps in your existing insurance. If your health insurance doesn’t cover non-medical transportation, a supplemental plan may be a good option.

Employer Benefits and FSAs

Some employers offer Flexible Spending Accounts (FSAs) or Health Savings Accounts (HSAs) that you can use to pay for non-medical transportation services. While these are not insurance per se, they offer a tax-advantageous way to cover these costs.

Veterans Benefits

Veterans may have access to transportation benefits for medical and, in some cases, non-medical purposes. The VA can provide more information on what is available based on your specific benefits package.

Directly Through Safer Medical Transport

Some non-medical transportation companies offer packages or discounted rates for frequent users. While not insurance, these packages can make the service more affordable. Always check for these options and inquire about any available discounts.


The availability of insurance coverage for non-medical transportation varies widely depending on the type of insurance, the state you reside in, and even your specific medical needs. Always check your policy carefully and consult with your insurance provider to see if non-medical transportation is a covered benefit. Additional options like supplemental plans, employer benefits, and veterans’ benefits may also help offset costs. Stay informed, so you can make the most of the services available to you.


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