Introduction
At Safer Transport, we take your safety seriously. We know that our services are not just about getting you from Point A to Point B, but also ensuring that you reach your destination comfortably and securely. One of the most important elements in achieving this mission is the qualification and training of our drivers. Here’s how we prepare our drivers to guarantee your safety during each trip.
Rigorous Selection Process
The first step in our commitment to safety begins with the hiring process. All of our drivers and assistants are hand-picked to ensure that we only have the best team on hand for you. We only hire drivers with a proven track record of safe driving. All applicants must have a valid driving license, and undergo an extensive background check to ensure there is no history of traffic violations, DUIs, or any other concerning factors that could compromise the safety of our passengers.
Extensive Training Program
Once hired, our drivers go through a comprehensive training program, which includes both theoretical and practical components. Our program covers:
- Defensive Driving Techniques: Emphasizing the importance of anticipation, quick decision-making, and the ability to navigate around potential hazards.
- Vehicle Safety Procedures: We train our drivers to handle all types of vehicle emergency situations, from minor breakdowns to more serious incidents.
- Safety: each driver is informed of what to do in case an issue arises with a patient. They are trained to handle BLS/CPR until a professional arrives on scene.
- Customer Care: Because comfort goes hand-in-hand with safety, our training also includes modules on effective communication and customer service, ensuring a pleasant journey for all passengers.