For Discharge Planners & Case Managers: Make Safe Transportation Part of Your Discharge Plan

As a discharge planner, social worker, or case manager, you work hard to coordinate every detail of a safe and successful discharge. But even the best discharge plan can fall apart if the patient has no way to get home—or back to their follow-up appointments.

That’s where a trusted Non-Emergency Medical Transportation (NEMT) partner can make your job easier and your discharges smoother.

Why Transportation Should Be in Every Discharge Checklist

Many readmissions and failed follow-ups start with a simple problem: the patient never made it to their appointment.

Common transportation barriers include:

  • Family members unable to take time off work
  • No access to an appropriate vehicle for wheelchairs or gurneys
  • Patient too weak or unstable to ride in a regular car
  • Confusion or lack of planning about who will drive

By addressing transportation before discharge, you help close a major gap in the continuum of care.

How Safer Medical Transport Supports Discharge Teams

We work with hospitals, rehab centers, and skilled nursing facilities throughout Orange County, CA to provide:

  • Safe discharge transportation from facility to home or lower level of care
  • Wheelchair and gurney transport for medically stable but non-ambulatory patients
  • Scheduled rides for follow-up appointments and therapy after discharge

Levels of Transportation Available

  • Ambulatory Transport: For patients who can walk with assistance.
  • Wheelchair Transport: For patients using manual or power wheelchairs.
  • Gurney Transport: For patients who must remain lying down during transport.

What a Simple Workflow Can Look Like

Step 1 – Identify Patients with Transportation Barriers

During discharge planning, identify patients who:

  • Use wheelchairs, walkers, or are bedbound
  • Do not have reliable family transportation
  • Will require frequent follow-up visits

Step 2 – Offer Safer Medical Transport as an Option

Provide our contact information to the patient and family, or with their permission, coordinate directly with us to schedule the ride.

Step 3 – Schedule Discharge and Follow-Up Transportation

We can schedule:

  • Day-of-discharge transportation
  • Follow-up appointment transportation in advance
  • Recurring rides for therapy or dialysis

Benefits for Your Facility

  • Faster, smoother discharges with fewer last-minute delays
  • Fewer unsafe discharges where patients “figure out” transportation after leaving
  • Better continuity of care with improved follow-up attendance
  • Higher patient satisfaction with the discharge experience

Why Choose Safer Medical Transport as Your NEMT Partner

Safer Medical Transport offers:

  • Experienced drivers trained in patient assistance and mobility support
  • Clean, well-maintained vehicles equipped for medical transport
  • Coverage across Orange County and surrounding areas
  • Flexible scheduling, including short-notice when available

Let’s Make Discharge Planning Easier—Together

If you’re a discharge planner, social worker, or case manager, you don’t have to handle transportation alone. We’re here to be a reliable, professional extension of your team.

Contact Safer Medical Transport to:

  • Set up a simple referral process for your facility
  • Request informational materials for patients and families
  • Discuss recurring transportation needs for your population

Safer Medical Transport – Your trusted partner in safe, successful discharges.

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